Best Choice Storm Restoration (“BCSR,” “we,” “us,” or “our”), operating under McHosley Construction LLC, respects your privacy. This Privacy Policy describes how we collect, use, and protect information you provide through our website (bestchoicestorm.com), our digital advertisements, and any related forms or communications.
1. Information We Collect
We may collect the following information when you contact us, request an inspection, or interact with our advertisements:
– Name
– Phone number
– Email address
– Property address or ZIP code
– Description of your project or storm damage concerns
– Information about your insurance carrier and claim, if voluntarily provided
– Communication preferences
We may also collect technical information automatically through our website, including IP address, browser type, device type, and pages visited.
2. How We Use Your Information
We use the information you provide to:
– Schedule and conduct property inspections
– Communicate with you about your project, claim, or inspection
– Provide professional damage documentation through our licensed Texas Adjuster
– Send you appointment reminders and project updates by phone, email, or SMS
– Respond to questions, requests, and inquiries
– Improve our website and services
– Comply with legal and regulatory requirements
3. SMS / Text Messaging
By providing your phone number, you consent to receive automated and recurring text messages from BCSR related to your inquiry, inspection, project, or insurance claim. You may receive up to 10 messages per month. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
– Your insurance carrier, when authorized by you, to share documentation about damage to your property
– Subcontractors and service providers performing work on your project
– Software vendors that support our operations (such as our CRM, scheduling, and communication platforms)
– Legal authorities, when required by law
5. Advertising and Analytics
We use third-party advertising platforms, including Meta (Facebook and Instagram), to display advertisements and collect lead inquiries. When you submit a Meta lead form or interact with our ads, your information is shared with us through Meta’s platform under their terms.
We may use cookies and similar tracking technologies to understand how visitors use our site. You may disable cookies through your browser settings.
6. Data Security
We use reasonable physical, administrative, and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
– Request a copy of the information we hold about you
– Request that we correct or delete your information
– Opt out of marketing communications at any time
– Withdraw consent for SMS by replying STOP
To exercise these rights, contact us at info@bestchoicestorm.com.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Best Choice Storm Restoration
A DBA of McHosley Construction LLC
17350 State Hwy 249, Ste 220 #23932
Houston, TX 77064
Phone: (972) 619-2600
Email: info@bestchoicestorm.com
Texas Adjuster License #3114227 (Cassidy Lane Johnston)